CX uses Firebase (free) for realtime platform to make your chat faster and reliable. That means CX doesn’t use your own resources like other AJAX chats. Your all chat data stored on Firebase temporarily during chat communication. Besides, your data will be removed from Firebase and saved on your own server after ending chat. So you still keep your data in your server without using your server resources too much!
Chat can be ended by both visitors and operators. If visitor close window, chat is ended automatically.
100 users1 can chat at one time (i.e. 10 operators and 90 visitors)
Initiate chat with the visitor ?
Cute skin (fully customizable)
Very clean code.
Fast and lightweight.
More than one operators can reply the same user’s question.
Visitors can fill out contact form when all operators are offline.
“Email notifications” when new visitor is online (optional)
SSL support. All your and visitor messages will be encrypted.
Polylang is supported for multilingual websites…
UPDATE: Supports WordPress 4.6+
UPDATE: Operators can see “Restart” button in console settings
UPDATE: Updated titan framework into 1.10
FIX: SSL issue. Now fully supported
FIX: broken icons issue (front-end)
FIX: back-end options errors when the language is different than English
FIX: font-color in design chat options
|| Update: 3 October 16
Post date: 22/10/2016
Support: WordPress 4.6.1